Accessibility Statement
1. Our Commitment
We believe that every person should be able to access information and use online services without barriers. We are actively working to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognised standard for web accessibility.
2. What We Are Doing
Semantic HTML Structure
Pages use proper heading hierarchy, landmark regions, and meaningful link text to support screen reader navigation.
Colour Contrast
Text and interactive elements meet or exceed WCAG 2.1 AA contrast ratio requirements against their backgrounds.
Keyboard Navigation
All interactive elements, links, buttons, forms, are operable by keyboard without requiring a mouse.
Responsive Design
The website is fully functional across screen sizes, from mobile devices to large desktop monitors.
Alt Text for Images
Meaningful images include descriptive alternative text. Decorative images are marked to be skipped by assistive technology.
Form Accessibility
All form fields include visible labels, clear error messaging, and logical tab order.
3. Known Limitations
We are a small, growing team and acknowledge that some areas of the site may not yet fully meet our accessibility goals. We are committed to continuous improvement and prioritise resolving accessibility issues as they are identified. Known areas we are actively reviewing include:
- Third-party embedded content, such as payment and form widgets, which are subject to their providers’ accessibility standards
- Complex data visualisations in digital products, for which we are developing text-based alternatives
4. Assistive Technology Compatibility
This website is designed to be compatible with the following assistive technologies:
- Screen readers, including NVDA, JAWS, and VoiceOver
- Browser zoom up to 200% without loss of content or functionality
- High contrast display modes
- Voice control software
5. Report an Issue
If you encounter any accessibility barrier on our website, or if you find any content inaccessible, please let us know. We take all accessibility feedback seriously and aim to respond within 5 business days.
When reporting, please include the page URL where the issue occurred, a description of the barrier, and the assistive technology or browser you were using, if applicable. This helps us resolve issues faster.
6. Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may escalate the matter to the relevant national accessibility authority in your country. We will always attempt to resolve concerns directly before that step becomes necessary.
7. Continuous Improvement
This statement will be reviewed and updated at least annually, or following any significant changes to the website. We are committed to making accessibility a core part of how we build and maintain our online presence.